At Sacred Products India Pvt. Ltd., we strive to provide our customers with high-quality and authentic religious products. However, please note that all our sales are final, and we do not accept returns or offer refunds, except in the following circumstances:
- Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately within 24 hours of receiving the order. We will investigate the issue and arrange for a replacement or refund as deemed appropriate. Please note that we may request photographic evidence of the damaged or defective product to initiate the refund or replacement process.
- Incorrect Product Delivery: If you receive an incorrect product that is different from what you ordered, please contact us within 24 hours of receiving the order. We will investigate the issue and arrange for a replacement or refund as deemed appropriate. Please note that we may request photographic evidence of the incorrect product delivered to initiate the refund or replacement process.
- Incomplete Orders: If you receive an incomplete order with missing products, please contact us within 24 hours of receiving the order. We will investigate the issue and arrange for a replacement or refund as deemed appropriate.
Please note that all return and refund requests are subject to our review and approval. We reserve the right to refuse any refund or return request that does not meet our policy requirements.
We request our customers to carefully review their orders and ensure that they have ordered the correct products before making payment. We also recommend that you thoroughly inspect your products upon delivery to ensure that they meet your expectations.
We appreciate your understanding of our policy, and we are committed to providing you with the best possible customer service. If you have any questions or concerns regarding our Refund and Return Policy, please contact our customer service team for assistance.